Accessibility

Adult changing tables are installed in all companion care restrooms.

Passengers may be dropped off on Level 3 (Departures) of Terminal A or B or Level 2 (Departures) of Terminal C for curbside check-in if provided by your airline. If your airline does not provide curbside check-in service, please consult them prior to your arrival for assistance. You are welcome to drop off, park, and reunite back curbside with your party. If you wish to park after dropping off passengers and luggage at Terminal A or B, follow signs to Parking Garage A or B, or use the “Quick Park” ramp on the Terminal A or B Departures Level.

• Vehicles (Airport and Vendor) include passenger lifts
• When utilizing Ground Transportation (GT), please first alert your airline provider of any wheelchair or skycap service needs. Also, alert your GT driver of your service needs.

The Sunflower Lanyard Scheme® acts as discreet identification that the wearer, or their companion, has a hidden disability and might require additional assistance.

Wearing a sunflower lanyard enables passengers to self-identify to staff that they have a hidden disability. It is a voluntary program in which passengers are not required to participate. Passengers may choose, but are not required, to disclose their disability on the card attached to the lanyard. They may also provide a contact name and phone number on the card, which is helpful if they become lost or separated from their party. Airport staff are trained to recognize the lanyards and to be understanding if additional help is needed. Lanyards are available at the Information Booths, located throughout the Terminals. A valid flight itinerary or boarding pass is required.

Wearing a lanyard DOES NOT guarantee fast tracking through security or any preferential treatment. Passengers may also arrange special assistance with their airline and TSA Cares.

Hyatt Regency Orlando International Airport is located between Terminals A & B, and offers 20 specially equipped accessible rooms.

Information Booths are located throughout the Terminals near each of the Security Checkpoints. Note: Information Booths are open from 6:00 a.m. to 8:00 p.m. phone (407) 825-2352 and (407) 825-2355

• Luggage carts are available in the parking garages, rental car areas and throughout the terminals
• Luggage carts are not permitted through security in Terminals A & B
• Luggage carts are available at a nominal fee, currently $6.00

• Wheelchairs, electric scooters and segways are recognized mobility devices; wheelchairs are available through your airline
• Please note TSA screening requirements for Mobility devices-see tsa.gov/travel/special-procedures

• Garage Parking and Terminal Top Parking
  • Garage A and B – Accessible parking spaces are located near the elevator shafts on each level
  • Garage C – Accessible parking spaces are located near the elevator shafts on levels 3 and 5
  • Terminal Top Parking – Accessible parking spaces are located near the elevator shafts on each level
• Oversized Vehicle Parking (over 7′-0″ high)
  • Oversized vehicle parking is available adjacent to Parking Garage B. An accessible route is provided from the oversized parking through the garage to the elevators that take you to the terminals
  • Oversized vehicle parking is also offered at the North Park Place Economy Parking (Blue) lot
  • NOTE: Vehicles over 7′-0″ high cannot be accommodated in the Parking Garages
• Valet Parking
  • Valet parking is accessed from the departing flight curb or at the Hyatt Regency Orlando International Airport
• Loading and Unloading Zones
  • Designated Loading and Unloading zones are located on Levels 2 and 3
• Economy Parking (North Park Place and South Park Place)
  • Accessible parking is also available in the economy parking lots, including  accessible shuttles for service to/from the terminals
• Cell Lot
  • Cell phone lots are located North and South of the North Terminal; drivers can wait to pick up passengers; accessible parking is designated
• Discounts: MCO provides free parking in accordance with section 316.1964 of the Florida Statutes for those vehicles with specialized equipment, such as ramps, lifts, or foot or hand controls, or vehicles displaying the State of Florida Toll Exemption Permit or vehicles with a disabled veterans plate.
• More information regarding fees, payment methods, screening and other information can be found on our Parking page.

• Pay Phones: Pay Phones are accessible with volume control settings
• Page Phones and emergency phones are hearing aid compatible with volume control
• Text telephones (TTY) are available in each terminal

All public restrooms are accessible.

Adult changing tables are installed in all companion care restrooms.

Service Animal Relief Areas are available:

• Before security
  • Terminal A, Level 2 – at the east end of the building (to the right as you exit the building)
  • Terminal B, Level 2 – at the west end of the building (to the right as you exit the building)
• After security
  • Gates 1-29 – on the wing for gates 20-29
  • Gates 30-59 – on the wing for gates 40-49
  • Gates 70-99 – on the wing for gates 90-99
  • Gates 100-129 – across from gate 121

Skycaps are available to assist passengers. Typical services include curbside check-in, carrying baggage, wheelchair assistance, etc. Please contact your particular airline to arrange for assistance from its skycaps. It is customary to tip skycaps for services provided.

This web site utilizes the ReciteMe accessibility tool bar, which can be accessed by clicking “Accessibility” on the Main Menu located at the top of every page. The tool bar provides a variety of accessibility features to enable users to customize the way they interact with this web site, including:

Screen Reader – which converts text to speech for site impaired users

Reading Assistance – provides a ruler, screen mask, magnifier, margins and a dictionary to assist users reading the site

Styling – allows users to change the color scheme, as well as the text’s font style, size, color and spacing

Translation – translates the site into over 100 languages, including 35 languages available as text to speech

For a demonstration of the capabilities, please click the image above.

If you require a wheelchair, please contact your airline in advance and they should be able to provide a wheelchair for your use within the airport.  If you require a wheelchair for the duration of your visit, please email Visit Orlando or visit its web site.  They should be able to provide you with a list of companies offering such a service.